IGP Privacy Statement

Last updated in September 2023

Thank you for visiting our website and for showing an interest in the products and services offered by IGP Pulvertechnik AG.

1. Introduction

Here at IGP Pulvertechnik AG (“IGP”), we aim to respect the privacy and safety of our users, customers and suppliers as well as their representatives, in accordance with the relevant data protection regulations and provisions. This applies to all products, services, applications and websites that are provided by IGP and/or its affiliated subsidiaries insofar as the latter have responsibility for data protection. Please see the following link for an overview of these IGP companies with their contact details: https://www.igp-powder.com/en/contact

2. Purpose of the Website

The website contains information on IGP, our products, solutions, services and careeer opportunities.

Some pages contain special forms which interested visitors to the website can use to request further information on the products and services offered by IGP.

Information relating to the job offers portal is provided separately on the relevant page prior to registration.

3. Purpose of the Privacy Statement

This privacy statement describes how we handle your data when you visit our website.

IGP handles personal data in accordance with applicable privacy laws. This privacy statement has been prepared for this purpose. It states how we collect and process personal data when you (i) visit the website (www.igp-powder.com or associated sites) or (ii) interact with us to use services that IGP offers on its sites.

This privacy statement describes what personal data IGP collects when the website is used, how this data is collected and how and for what purpose IGP uses this personal data, shares it with other people or can pass it on to third parties.

The term “personal data” in this privacy statement stands for any information that refers to an identified or identifiable natural person (“data subject”).

This privacy statement is not necessarily a full description of our data processing. It is possible that other privacy statements (General Terms and Conditions of Business, Conditions of Participation or similar documents) may apply in certain situations.

Your acceptance of this privacy statement

By using our website, you agree that your personal data may be collected, used and passed on in accordance with this privacy statement. If you do not agree with the policy described in this privacy statement, please do not use our website.

4. How to Reach us

If you have any questions or suggestions concerning this privacy statement, your personal data or data security at IGP, you can reach us as follows:

IGP Pulvertechnik AG
Ringstrasse 30
CH-9500 Wil
Phone: +41 71 9298111
Telefax: +41 71 9298181
E-Mail: privacy(at)igp-powder.com

5. How we Collect and Process Personal Data

When and how we collect different types of personal data 

IGP handles personal data in accordance with applicable privacy laws. We can collect your personal data in the course of our business relationships, including the use of our website by you.

If you send information to IGP by electronic means (e.g. via an online contact form, by e-mail, by taking part in a training course etc.), you may be asked for certain information including but not limited to contact data e.g. name, title, company, address, phone number, e-mail address or industry.

We can collect data about your electronic device

 You can also provide us with data about your electronic device. Data of this type is regarded in many instances as personal data to which applicable privacy laws apply. If you decide to withhold any requested personal data, you may not be able to use certain areas or functions of our website and we may not be able to respond to your enquiry.

We can automatically record certain technical information

When you use our websites, certain technical and other information is automatically sent to us from your computer for operating and security purposes and recorded by us (e.g. your network address, your browser type, the website that referred you). This is done for operational and security reasons and helps us to better understand the use of our website and to optimise the content.

6. Purposes of Data Processing, Categories of Personal Data, Legal Basis

The following overview provides information on the purposes of processing (using, storing, sharing etc.) personal data during the use of our websites, which categories of personal data are processed and also on the legal basis for such processing.

Recording of general information when you visit our website
Type and purpose of processing: When you access our website, information of a general nature is automatically recorded. This information (server log files) is processed for the following purposes:

• Ensuring a problem-free link connection to the website,
• Ensuring trouble-free use of our website,
• Evaluating system safety and stability and also
• for other administrative purposes

Recipients: Data recipients are, where applicable, technical service providers that we have contracted to operate and maintain our website as data processers.
Storage period: The data will be deleted when it is no longer required for the purpose of collection. For the data required for the provision of the website, this is normally the case when the relevant session has ended.
Categories of personal data: Type of web browser, operating system used, domain name of your Internet service provider, their IP address and similar
Legal basis: The data processing is carried out in accordance with article 31 (2) revDSG, article 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.
Provision mandatory or required: The provision of the personal data mentioned is neither legally nor contractually prescribed. However, without the IP address, we cannot guarantee the service and functionality of our website. In addition, individual services may not be available or only available to a limited extent. For this reason, an objection is ruled out.

Cookies
Type and purpose of processing: We use cookies to ensure the proper functioning of our website.

A cookie is small text file that is stored by your browser on your end device when you visit our website. When you visit our website another time, we can retrieve these cookies. Cookies are stored for differing periods of time. You can adjust your browser settings at any time and decide which cookies you want to accept but if you do not accept them, this may have a negative impact on the usability of the website. You can also delete cookies independently at any time. If you do not do this, we can indicate on storage, how long a cookie should be stored on your computer. There is a distinction here between so-called session cookies and persistent cookies. Session cookies are deleted by your browser when you leave our website or close your browser. Persistent cookies are stored for the period indicated on storage.

IGP uses functional cookies for the technical execution of certain functions that you want to use.

Most browsers have settings that allow users to decide which cookies should be stored and also allow the deletion of (certain) cookies afterwards. If you limit the storage of cookies on certain websites or disable third-party cookies, this may limit the full functionality of our website. The following information shows you how you can adjust the cookie settings for some of the common browsers.

• Google Chrome
• Internet Explorer
• Firefox
• Safari

Contact form
Type and purpose of processing: The data entered by you is stored to communicate with you as an individual. For this purpose, we need a valid e-mail address and your name. This is to allocate the task of contacting you and is required for the subsequent processing of your request. The provision of further data is optional.
Recipients: The recipients of data are, where applicable, data processors.
Storage period: The data will be deleted when it is no longer required for the purpose of collection. If a contractual relationship is established, we are subject to the legal storage periods and will only delete your data when these periods have expired.
Categories of personal data: E-mail address, first and last name, position, company address, phone number
Legal basis: The processing of data when registering for a training course is carried out on the basis of the data subject’s consent (article 31 (1) revDSG, art. 6 (1) (a) GDPR). The processing of other contact approaches is made on the basis of a legitimate interest (art. 31 (2) revDSG, art. 6 (1) (f) GDPR). If you contact us to request a quote, the data entered in the contact form will be used to carry out pre-contractual measures (art. 31 (2) revDSG, art. 6 (1) (b) GDPR).

Provision required or mandatory: Your personal data is provided on a voluntary basis. However, we can only process your request if you give us your name, your e-mail address and the reason for your enquiry.

Google Analytics
Type and purpose of processing:This website uses Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses so-called “cookies”. These are text files stored on your computer which allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in Ireland and saved there. However, due to the activation of IP anonymisation on these websites, your IP address is first shortened by Google within member states of the European Union or in other contracting member states of the European Economic Area. Only in exceptional cases will your full IP address be sent to a Google server in Ireland and truncated there. On behalf of the operator of this website, Google uses this information to analyse your use of the website, to compile reports on website activities, and to provide additional services related to website use and Internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

The data is processed to evaluate the use of the website and compile reports about activities on the website. The purpose is to be able to provide further services based on visitors’ use of the website and the Internet.

Profiling: The tracking tool Google Analytics helps to evaluate the behaviour of visitors to the website and analyse their interests. A pseudonymous user profile is created for this purpose.
Recipients: The recipient of the data is Google as data processor. We have concluded the corresponding data processing agreement with Google for this purpose.
Storage period: The data is deleted when it is no longer required for record-keeping purposes.
Categories of personal data: IP address (shortened)
Legal basis: Data processing takes place on the basis of the user’s consent (art. 31 (2) revDSG, art. 6 (1) (a) GDPR)
Data transfers to third countries: Google processes your data in the USA and is subject to the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield. https://www.privacyshield.gov/welcome
Revocation of consent: You can prevent the storage of cookies by adjusting the settings in your browser software accordingly; however, we would like to point out that in this case you may not be able to use all of the functions of this website to their full extent. Furthermore, you can prevent the data generated by the cookie about your use of the website (including your IP address) from being sent to Google or processed by Google by downloading and installing the browser plugin available here: Browser add on to deactivate Google Analytics

Use of Google Fonts
Type and purpose of processing: This website uses Google Fonts, which are the "Google Fonts" of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. With Google Fonts we can use fonts on our own website and do not have to upload them to our own server. Google Fonts is an important component to keep the quality of our website high. All Google fonts are automatically optimized for the web, which saves data volume and is a great advantage especially for use on mobile devices. When you visit our site, the low file size ensures a fast loading time.

Recipients: When you visit our website, the fonts are downloaded via a Google server. This external call transfers data to the Google servers. In this way Google also recognises that you or your IP address is visiting our website.

Storage period: Google stores requests for CSS assets for one day on your servers, which are mainly located outside the EU. This allows us to use the fonts using a Google style sheet. A stylesheet is a style template that allows you to easily and quickly change, for example, the design or font of a web page.

The font files are stored at Google for one year. Google's goal is to improve the loading time of web pages. If millions of web pages link to the same fonts, they are cached after the first visit and reappear immediately on all other web pages visited later.

Data processing by Google can be found in the Google-Privacy Policy. There you can also change your personal privacy settings in the Privacy Center.

Revocation of consent:The data that Google stores for a day or a year cannot simply be deleted. The data is automatically transmitted to Google when the page is viewed. To delete this data prematurely, you must contact Google support athttps://support.google.com/?hl=de&tid=231581027454. In this case you only prevent data storage if you do not visit our site.

Use of Google Maps
Type and purpose of processing: We use Google Maps on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). This enables us to display interactive maps for you directly on the website allowing convenient use of the map function.
Recipients: Your visit to the website tells Google that you have accessed the relevant subpage of our website. This happens regardless of whether you are logged into a user account provided by Google or whether or not a user account even exists. If you are logged into Google, your data will be linked directly to your account. If you do not want your data to be linked to your Google profile, you must log out before activating the button. Google stores your data in the form of user profiles for the purposes of advertising and market research and/or to tailor its website to user needs. A key purpose of this sort of analysis (even in the case of users who are not logged in) is to provide needs-based advertising and to tell other social network users about your activities on our website. You have the right to object to the creation of these user profiles. However, you must contact Google in order to exercise this right.
Storage period: We do not collect any personal data by including Google Maps.

Categories of personal data:IGP does not collect any personal data by including Google Maps. Further information about data processing by Google can be found here privacy statements. In the data protection centre there, you can also alter your personal data protection settings.

Legal basis:The legal basis for including Google Maps and the associated data transfer to Google is your consent (art. 6 (1) (a) GDPR). Detailed information about managing your own data in connection with Google products can be found here.
Data transfers to third countries: Google processes your data in the USA and is subject to the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield. https://www.privacyshield.gov/welcome
Revocation of consent: If you do not wish Google to collect, process or use data about you via our website, you can disable JavaScript in your browser settings. Your use of our website would then be limited, where applicable.
Provision mandatory or required: Your personal data is provided on a voluntary basis, solely on the basis of your consent. If you block access, this may result in functional limitations on the website.

Embedded Vimeo videos
Type and purpose of processing: We use, amongst others, the provider Vimeo for the integration of videos on our website. Vimeo is operated by Vimeo, LLC headquartered in 555 West 18th Street, New York, New York 10077. 

The purpose of the application is the embedding and user-friendly presentation of videos and video sequences on our website. For this purpose, we use the provider’s plug-ins. If you call up web pages on our website that are equipped with such a plug-in, a connection will be established to the Vimeo servers and the plug-in is portrayed. This sends a message to the Vimeo server indicating which of our web pages you have visited. 

If you are logged into Vimeo as a member at the time, Vimeo allocates this information to your personal user account. When you use the plug-in by clicking on the start button of a video for example, this information is also allocated to your user account. You can prevent this allocation by logging out of your Vimeo user account before using our website and deleting the relevant Vimeo cookies.

Categories of personal data: IGP does not collect any personal data by embedding Vimeo videos. Further information on Vimeos’ data processing and privacy statements can be found at https.//vimeo.com/privacy/.
Legal basis: The legal basis for embedding Vimeo and the associated data transfer to Vimeo is your consent (art. 31 (1) revDSG, art. 6 (1) (a) GDPR).
Provision mandatory or required: Your personal data is provided on a voluntary basis, solely on the basis of your consent. If you block access, this may result in functional limitations on the website.

Applications via the Ostendis application system

Applicants for IGP job vacancies are referred to the online application system “Ostendis” operated by the company Ostendis AG, Seetalstrasse 35, CH-5706 Boniswil AG. In this connection, please see the privacy policy of Ostendis..

By using the external application management system, IGP can guarantee the confidential processing of your application documents.
Storage period: The data is deleted when it is no longer required for the purpose of the job application process. If a contractual relationship is established, we are subject to the legal storage periods and will only delete your data when these periods have expired.

Social media presence

Type and purpose of processing:
You can find us under Online Presences within social networks and platforms. We would like to use these presences to communicate with our customers, interested parties and users who are active there and to inform them about our services and our company in this way.

Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA)
http://instagram.com/about/legal/privacy/                              

LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland)
https://www.linkedin.com/legal/privacy-policy

Youtube/Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland)
https://policies.google.com/privacy?hl=de&gl=de

The processing of the personal data of the users active there is based on our legitimate interests in communication and information provision to and with the users. If the users have given their consent to data processing within the framework of the respective social platform, the processing is carried out on this basis of consent. If you visit one of our social media sites, we are responsible, together with the operator of the social platform, for the data processing processes triggered by this visit.

7. Automated Decision Making Including Profiling

We do not engage in either automated decision making or profiling.

IGP has no intention of collecting any data on the basis of automated processing operations to make decisions. Neither do we have any intention of processing your data automatically to evaluate certain aspects.

8. SSL Encryption

To ensure the security of your data during transfer, IGP uses state-of-the-art encryption methods via HTTPS.

9. Your Rights

How can you access your personal data and how can you exercise your other rights?

According to current law, you may have some or all of the following rights in connection with your personal data. You can exercise these rights by sending your request to the following address: privacy(at)igp-powder.com

You will need to give your personal data and meet necessary requirements to have your identity verified (e.g. by a copy of your passport or your driving licence). If your identity cannot be confirmed beyond doubt, your request will be rejected to protect your data.

Please note that IGP can reject any requests that are exaggerated or an abuse of the corresponding right.

Please also note that some of these rights can be limited if the IGP has an overriding interest or the legal obligation to continue processing your personal data.

a.       Access right and data portability

You have the right to receive a response as to whether IGP is working with personal data relating to you and if this is the case, the right to access a copy of it.

You also have the right to data portability for certain information.

b.      Data accuracy: right to rectification and right to erasure

You can have your personal data rectified or erased provided that the legal provisions in force have been complied with. The right to erasure is subject to various exceptions, in particular the absolute requirement to process the personal data.

c.       Restriction of data processing: right to restriction, right to object and revocation of consent

You have the right to object to the processing of your personal data and we will comply with this objection providing we have no compelling legitimate grounds for the processing of your personal data.

In connection with the processing of your personal data for direct marketing purposes, you have the right to object to a processing of your data at any time (unsubscribe link at the end of every newsletter).

d.      The right to lodge a complaint with the relevant supervisory authority

You have the right to lodge a complaint with the relevant supervisory authority, in particular with the data protection authority responsible for your place of residence or the supervisory authority responsible for IGP, namely:

For Switzerland:
Fachstelle für Datenschutz
Kanton St. Gallen
Regierungsgebäude
9001 St. Gallen
Phone: +41 58 2291414
datenschutz.sg.ch

10. Changes to our Data Protection Regulations

We reserve the right to adjust this privacy statement so that it always complies with current legal requirements, or to ensure changes in our services are reflected in the privacy statement. On your next visit to our website, the new privacy statement will then apply.